As a starting point for identifying which material topics to focus on in our work with sustainability, we have visualized the main activities and possible impacts along our value chain. The visualization trails the Environmental, Social, and Governance-related impact areas throughout our value chain all the way from our products, through to our own operations, and to our markets. The operation of Product-related Services feeds back to Raw Material Extraction in relation to replacement and replenishment services and back to Production in relation to refurbishment services.

The below value chain serves as a baseline for the further conducted materiality assessment presented on the next page.